Thank you for choosing our classified portal. We value your trust and aim to offer a transparent and fair policy regarding refunds and cancellations.
1. Membership Refund Policy
The refund request is made within 7 days of the membership purchase date.
The user has not used the membership services during this period (e.g., no ads posted, no contact details accessed, or any other premium feature used).
If these conditions are met, users can request a full refund by contacting our support team with relevant purchase details.
2. Non-Refundable Conditions
The membership has been partially or fully used.
The refund request is made after 7 days from the date of purchase.
The service was inaccessible due to issues not attributable to us (e.g., internet problems, third-party downtime, incorrect usage, etc.).
3. Cancellation
Users may cancel their membership at any time; however, cancellation does not entitle the user to a refund unless the above refund criteria are met.
After cancellation, users will no longer have access to premium membership features.
4. Refund Process
Refunds, once approved, will be processed within 7–10 business days to the original payment method.
Any payment gateway charges or transaction fees (if applicable) will be deducted from the refund amount.
